Anytime! So long as it is within our store hours, you can drop them off whenever. It only takes about 5 mins to set up an account with us!

We accept clothing based on the condition, quality, season, and date as well as brands.

We have a list of brands we accept and what we don't accept on our T&Cs page. 

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Some brands we wish not to sell in-store, as we like to keep all of our stock consistently quality - Please do not be offended if we do not accept your items. They just may not come under our criteria or we don't think it will sell.

You can choose to uplift your items at anytime. You will just need to locate your items in-store and let a staff member know and we will remove it off your account. 

There is a $1 handling fee per item that gets deducted off your account with us.

This is not an error! Your items have been processed but have not yet in-store. This means your consignment timeframe has not yet started. Once your item is in-store, its status will change to 'ACTIVE,' and a new start and expiry date will be assigned